Frequently Asked Questions

Find answers to some of the most common questions about Vogue Vanity orders, products, shipping and returns.

Orders

How can I place an order?

Simply select the product you want, choose the required options, add it to your cart and complete checkout.

Will I receive an order confirmation?

Yes. After successfully placing an order, you should receive an order confirmation through the contact information provided during checkout.

How can I check my order status?

Once your order has been shipped, tracking information will be provided when available.

For additional assistance, contact our customer support team with your order number.

Shipping

Do you ship across India?

Yes, we offer shipping across India.

How long does delivery take?

Delivery times can vary depending on your location, product and courier service. Please refer to our Shipping Information page for the latest details.

Is Cash on Delivery available?

Cash on Delivery may be available on eligible orders and locations. Availability is shown during checkout where applicable.

Personalized Jewellery

Can I order personalized jewellery?

Yes. Vogue Vanity offers personalized jewellery designed to make your purchase more personal and meaningful.

What details should I provide for personalization?

Please carefully enter your required personalization details exactly as you want them to appear before completing your order.

Can personalized products be returned?

Personalized products may have different return or exchange conditions because they are made specifically for you. Please review our Returns & Exchange Policy before ordering.

Returns & Exchanges

Can I return or exchange my order?

Our return and exchange eligibility depends on the product and condition of the item. Please see our Returns & Exchange Policy for complete details.

What should I do if I receive a damaged or incorrect product?

Contact us as soon as possible with your order number and clear photographs/videos of the issue so our team can review it and assist you.

Need More Help?

If your question isn't answered here, please contact our customer support team.

We're happy to help.